Fraud Management Tools

Fraud prevention is critical for safeguarding revenue and maintaining a trusted e-commerce environment. The Fraud Management module equips merchants with powerful tools to detect, monitor, and mitigate fraudulent activities in real-time. By leveraging automated alerts and configurable security rules, merchants can proactively reduce chargebacks and fraudulent disputes. This section provides an overview of fraud detection capabilities, how flagged transactions are handled, and how merchants can customize their security settings to fit their business needs.

The fraud management section provides the following capabilities:

• Real-time fraud alerts based on transactions flagged by the gateway’s fraud prevention algorithms.

• Access to Block and Allow Lists, enabling merchants to manage high-risk or trusted entities.

• A history of flagged transactions with detailed logs for root cause analysis, including risk scores and reasons for the flag.

Merchants can also configure and update fraud detection rules directly through the portal, tailoring the system to align with their specific risk tolerance and operational requirements.