Subscriptions and Recurring Payments

The Merchant Portal includes functionality for managing recurring payments and subscriptions, providing merchants with an efficient solution for handling repeated transactions. This service is well-suited for businesses offering subscription-based products or services, such as memberships, digital content, or other recurring billing models.

Merchants can easily create Subscription Plans through the portal. These plans can be set with flexible billing intervals—daily, weekly, monthly, or yearly—depending on the business needs. Merchants can also add options like trial periods and setup fees if required. The system supports multiple pricing models, allowing merchants to offer fixed price subscriptions or more complex structures.

In addition, the portal supports usage-based pricing. This allows merchants to charge customers based on how much of a product or service they use. For example, a merchant providing cloud storage could set a fixed monthly subscription that includes 50 GB of storage, and automatically charge an extra amount for every additional GB used. Usage data can be submitted through the API or entered manually in the portal, ensuring accurate and timely billing.

The portal automates payment collection for recurring transactions. It manages invoicing, payment retries, and sends notifications when a payment fails or a subscription is about to expire. Merchants can follow the status of their subscriptions and recurring revenue in real time through the Dashboard.

The Customer Management features in the portal help merchants manage their subscribers effectively. Merchants can view and update customer subscription details, including the ability to pause or cancel subscriptions when needed. They can also upgrade or downgrade a customer's plan and apply discounts or special offers. This allows merchants to respond quickly to customer requests and manage subscriptions efficiently.

All recurring payment processes are compliant with PCI DSS standards and support Strong Customer Authentication (SCA) where necessary, including 3D Secure for additional security.

By using the Recurring and Subscription Payments services available in the Merchant Portal, merchants can automate their billing processes, ensure steady cash flow, and offer flexible payment options to their customers.