On-premises Price Policy

Tietoevry offers the E-Commerce Payment Gateway (EGW) as an On-Premises solution with a clear and flexible pricing structure that supports both long-term ownership and operational flexibility. This model is ideal for organizations requiring full control over their deployment and strict compliance with internal or regulatory policies.

Installation & Deployment

Deployment within the customer’s data center or private/public cloud is delivered as a one-time professional services project. The total cost is scoped based on infrastructure complexity, integration needs, and customization requirements.

The project typically includes:

• Pre-study & Requirements Analysis

• Initial Setup & Configuration

• Branding and Customization

• System Integrations (e.g., Core banking, Card host, Fraud tools, IAM)

• ICO Integrations (e.g., Visa, Mastercard)

• End-to-End Validation and Go-Live Support

Additional costs may apply for multi-tenant support, advanced routing logic, or hybrid cloud architecture.

Licensing Options

Perpetual License

• One-time fee for the software license.

• Grants indefinite use within the licensed environment.

• Requires an annual support & maintenance agreement.

Monthly Subscription

• Recurring monthly license fee based on licensed volume or usage tier.

• Offers budget predictability with operational flexibility.

• Includes ongoing access to support and updates.

Support & Maintenance

Support is offered under an annual or monthly agreement (depending on license model), and includes:

• Access to software updates, patches, and new releases

• Security updates and scheme compliance changes (e.g., Mastercard mandates)

• Technical support (ticket-based, remote, and optional 24/7 SLAs)

• Upgrade guidance and issue resolution

Support tiers are available to match required service levels and response times.