# Sandbox Guide

## What Is the Sandbox?

The Tietoevry E-commerce Payment Gateway (EGW) Sandbox is a secure, isolated test environment that simulates the production behavior of the EGW platform—allowing you to explore and validate its capabilities without processing real transactions.

It is designed for merchants, acquirers, banks, and PSPs to safely evaluate the platform’s functionality and test integrations before going live.

{% hint style="info" %}
This particular sandbox is intentionally designed to demonstrate our core capabilities and includes a limited set of [features](/features/subscription-management.md). It provides a quick and structured overview for interested parties, helping you gain a first impression and make informed decisions. It also serves as a starting point for deeper discussions with the Tietoevry team about the full platform [capabilities](/features/subscription-management.md) described in our official documentation.
{% endhint %}

### What’s Available in the Sandbox?

The sandbox provides a limited but functional set of tools and services, including:

&#x20;[**Merchant API**](/api-references/unified-merchant-api.md) **(Test Mode)**

* Payment Initiation
* Get Payment Status
* Cancel Payments
* Tokens

[**Gateway Hosted Checkout Page**](broken://pages/D5r6kKD7cgcWaRjfA1dz) **(Demo Mode)**

You can simulate purchases using a secure, hosted checkout page, with limited payment methods:

* Card Payments
  * Mastercard (dummy only)
  * Mastercard Click-to-Pay (demo mode)
* Bank Account
  * Limited to a single demo bank, for Account-to-Account payments

**Demo Store**

Includes a simple, pre-integrated Demo Shop where you can walk through the end-to-end purchasing flow—from product selection to simulated payment confirmation.

<figure><img src="/files/d5ThbfhUcqObJxff3TPs" alt=""><figcaption><p>Demo Store</p></figcaption></figure>

[**Merchant Portal** ](/portals-and-interfaces/merchant-portal.md)**(Sandbox Mode)**

Once logged in, you will have access to the sandbox version of the Merchant Portal, where you can:

* View the Home Dashboard with payment stats and insights
* Access Orders to review all your test transactions
* Explore API Documentation and test guides
* Manage basic Business Settings
* Create up to 5 Test Shops
* Use the Checkout Branding Tool to test white-label configurations
* View (but not modify) User Management

<figure><img src="/files/TTFOPZjH1LTBXdgc8LUd" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
This is a limited scope environment. Some features are restricted or mocked. It is not intended for performance testing or full-scale certification. This introductory experience is designed to give you a clear view of EGW’s integration model, user interface, and core features—allowing you to confidently prepare for production onboarding.
{% endhint %}

###


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