Registration Process

To access the Tietoevry E-commerce Payment Gateway Sandbox, you must first complete a registration.

1

Submit the Contact Form

Begin by filling out the “Your Access” form available on our website. Please ensure you provide a valid business email address and relevant contact details.

2

Tietoevry Sales Contact

After submitting the form:

  • A Tietoevry sales representative will contact you to discuss your interest and use case.

  • Once both parties agree to proceed, Tietoevry will trigger the sandbox registration process.

3

Receive the Invitation Email

You will receive an email from "[email protected]" sent to the email address you provided in the “Your Access” form.

The email subject :

"Update Your Account"

This message includes a link labeled: “Link to account update”

4

Complete Your Registration

After clicking the “Link to account update” in the invitation email, follow these steps to finalize your sandbox access:

  1. Informational Page

You will be redirected to an informational landing page.

  • Read the content carefully.

  • Click “Click here to proceed” to continue.

  1. Two-Factor Authentication Setup

To secure your account, you’ll be prompted to configure two-factor authentication (2FA).

  • Use a mobile authentication app such as FreeOTP or Google Authenticator.

  • Scan the QR code shown on the screen.

  • Enter the generated one-time code into the form.

  • Provide a name for your device (e.g., “John’s iPhone”).

  • Click “Submit”.

  1. Set a Secure Password

After 2FA setup, you’ll be redirected to the password creation page.

  • Create a strong and secure password.

  • Avoid sharing this password with anyone.

  • Re-enter the password as required.

  • Click “Submit” to continue.

  1. Update Account Information

Next, you’ll be forwarded to a profile update page.

  • Enter your First Name and Last Name in the provided fields.

  • Click “Submit”.

Once this step is completed, a confirmation message will appear:

“Your account has been updated.”

Click “Back to Application” to finish the setup.

You’re In!

You will now be redirected back to the landing page. From there, you can safely click the “Login” button. After a successful login, you will be taken to the EGW Sandbox Merchant Portal Home Page.

Last updated

Was this helpful?