# Registration Process

To access the Tieto E-commerce Payment Gateway Sandbox, you must first complete the registration process.

{% stepper %}
{% step %}

#### Submit the Contact Form

Begin by filling out the “[Your Access](https://ecomm.api.tietoevry.com/your-access)” form available on our website. Please ensure you provide a valid business email address and relevant contact details.

<figure><img src="/files/SISHTYyz4FFQSRgmhMQD" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Tieto Sales Contact

After submitting the form:

* A Tieto sales representative will contact you to discuss your interest and use case.
* Once both parties agree to proceed, Tietoevry will trigger the sandbox registration process.
  {% endstep %}

{% step %}

#### &#x20;Receive the Invitation Email

You will receive an email from "<noreply@tietoevry.com>"  sent to the email address you provided in the “[Your Access](https://ecomm.api.tietoevry.com/your-access)” form.

The email subject :

> "Update Your Account"

This message includes a link labeled: “Link to account update”
{% endstep %}

{% step %}

#### &#x20;Complete Your Registration

After clicking the “Link to account update” in the invitation email, follow these steps to finalize your sandbox access:

1. **Informational Page**

You will be redirected to an informational landing page.

* Read the content carefully.
* Click “Click here to proceed” to continue.

<figure><img src="/files/GsaSW1QRe4Jbz6XDraTm" alt=""><figcaption></figcaption></figure>

2. **Two-Factor Authentication Setup**

To secure your account, you’ll be prompted to configure two-factor authentication (2FA).

* Use a mobile authentication app such as **FreeOTP** or **Google Authenticator**.
* Scan the QR code shown on the screen.
* Enter the generated one-time code into the form.
* Provide a name for your device (e.g., *“John’s iPhone”*).
* Click “**Submit**”.

<figure><img src="/files/T02Rwg7gIC1M89pfdwJF" alt=""><figcaption></figcaption></figure>

3. **Set a Secure Password**&#x20;

After 2FA setup, you’ll be redirected to the password creation page.

* Create a strong and secure password.
* Avoid sharing this password with anyone.
* Re-enter the password as required.
* Click “**Submit**” to continue.

<figure><img src="/files/aZMzXK2L54l8GKUtv6Pa" alt=""><figcaption></figcaption></figure>

4. **Update Account Information**

Next, you’ll be forwarded to a profile update page.

* Enter your First Name and Last Name in the provided fields.
* Click “**Submit**”.

<figure><img src="/files/WY9JlU3VtEm5glaDXxIC" alt=""><figcaption></figcaption></figure>

Once this step is completed, a confirmation message will appear:

> “Your account has been updated.”

Click “**Back to Application**” to finish the setup.

<figure><img src="/files/YYKw5e6U9z6MKKGRVFvb" alt=""><figcaption></figcaption></figure>

**You’re In!**

You will now be redirected back to the landing page. From there, you can safely click the “**Login**” button. After a successful login, you will be taken to the EGW Sandbox Merchant Portal Home Page.
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.ecomm.api.tietoevry.com/e-commerce-payment-gateway/sandbox-guide/registration-process.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.