# How-to

## Welcome to the How-To Guide

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On this page, we’ll walk you through the key principles of our E-Commerce Payment Gateway (EGW) and how you can start using the portal effectively.

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This potal now in betta version and Tietoevry continiosly update and add new features.
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## What You Can Do Here

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Explore the features of our E-Commerce Payment Gateway solution.

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Get in touch with our Sales Team to learn more or request access.

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After contacting Sales, you’ll receive access to the Merchant Portal where you can explore and test its full functionality.

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## Contact us process

If you’d like to connect with us, just follow these easy steps:

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**Find and click the Your access button on our website to get started.**

<figure><img src="https://1349856663-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuxLHJOqJIapfeJ1Ei4Hr%2Fuploads%2FS0AoDAqqNB1PowAUlVpZ%2Fimage%20(20).png?alt=media&#x26;token=5cb3ec57-9473-4472-b63c-d4c2cc1f267f" alt=""><figcaption></figcaption></figure>
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#### Fill Out the Form

You’ll be asked to provide some details so we can better understand your needs.

<figure><img src="https://1349856663-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuxLHJOqJIapfeJ1Ei4Hr%2Fuploads%2FI7avlD9e1NFVsY8OMvRb%2Fimage%20(21).png?alt=media&#x26;token=37acf355-b3cf-406a-be95-34a70eb767f6" alt=""><figcaption></figcaption></figure>

Here’s what you’ll need to fill in:

* First Name
* Last Name
* Email Address – Make sure it’s a valid one (like <name@example.com>)
* Phone Number – Include country code
* Job Title
* Company Name
* Company Website – Add your company’s website
* Company Location – Pick your country from our list
* Company Size – (Optional) Choose one:
  * Small & Startup
  * Mid-Sized
  * Enterprise & High-Volume
* Company Type – (Optional) Choose one:
  * Processing Center
  * Bank
  * PSP
  * PI
  * EMI
  * Fintech
* Extra Info – (Optional) Add any other details (max 500 characters)

At the end, make sure to agree to the Privacy Policy and Terms of Use by ticking the boxes.
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**Check Your Inbox**

Once you submit the form, you’ll get an email from us.
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#### What Happens Next?

Once everything is confirmed, one of our sales experts will reach out to you directly. They’ll contact you using the details you shared—usually within a few business days.

They’ll be happy to answer any questions, understand your needs, and guide you through the best options for your business.

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If you received an invitation from Tietoevry, please follow the [Sandbox Guide.](https://doc.ecomm.api.tietoevry.com/e-commerce-payment-gateway/sandbox-guide)
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## How to use a search bar with AI <a href="#how-to-use-a-search-bar-with-ai" id="how-to-use-a-search-bar-with-ai"></a>

Firstly, open the search palette by clicking **Ask or search…** in the top-right corner of the page, or by pressing **⌘ + K** on a Mac or **Ctrl + K** on a PC. Then simply type your question and press `Enter`. You’ll see a number of suggested questions that you might like to ask.