# How-to

## Welcome to the How-To Guide

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On this page, we’ll walk you through the key principles of our E-Commerce Payment Gateway (EGW) and how you can start using the portal effectively.

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This potal now in betta version and Tietoevry continiosly update and add new features.
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## What You Can Do Here

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Explore the features of our E-Commerce Payment Gateway solution.

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Get in touch with our Sales Team to learn more or request access.

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After contacting Sales, you’ll receive access to the Merchant Portal where you can explore and test its full functionality.

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## Contact us process

If you’d like to connect with us, just follow these easy steps:

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**Find and click the Your access button on our website to get started.**

<figure><img src="/files/hVpVEyH2ca3ikNx48YyU" alt=""><figcaption></figcaption></figure>
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#### Fill Out the Form

You’ll be asked to provide some details so we can better understand your needs.

<figure><img src="/files/lZXWdAloRAPrhqE4Hz47" alt=""><figcaption></figcaption></figure>

Here’s what you’ll need to fill in:

* First Name
* Last Name
* Email Address – Make sure it’s a valid one (like <name@example.com>)
* Phone Number – Include country code
* Job Title
* Company Name
* Company Website – Add your company’s website
* Company Location – Pick your country from our list
* Company Size – (Optional) Choose one:
  * Small & Startup
  * Mid-Sized
  * Enterprise & High-Volume
* Company Type – (Optional) Choose one:
  * Processing Center
  * Bank
  * PSP
  * PI
  * EMI
  * Fintech
* Extra Info – (Optional) Add any other details (max 500 characters)

At the end, make sure to agree to the Privacy Policy and Terms of Use by ticking the boxes.
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**Check Your Inbox**

Once you submit the form, you’ll get an email from us.
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#### What Happens Next?

Once everything is confirmed, one of our sales experts will reach out to you directly. They’ll contact you using the details you shared—usually within a few business days.

They’ll be happy to answer any questions, understand your needs, and guide you through the best options for your business.

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If you received an invitation from Tietoevry, please follow the [Sandbox Guide.](/e-commerce-payment-gateway/sandbox-guide.md)
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## How to use a search bar with AI <a href="#how-to-use-a-search-bar-with-ai" id="how-to-use-a-search-bar-with-ai"></a>

Firstly, open the search palette by clicking **Ask or search…** in the top-right corner of the page, or by pressing **⌘ + K** on a Mac or **Ctrl + K** on a PC. Then simply type your question and press `Enter`. You’ll see a number of suggested questions that you might like to ask.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.ecomm.api.tietoevry.com/e-commerce-payment-gateway/how-to.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.