TO-DO

The To Do section is a dedicated workspace where Acquirer administrators can efficiently manage operational tasks related to merchant lifecycle management, fraud monitoring, compliance enforcement, and system governance. It provides a structured overview of all pending actions, ensuring that critical tasks—such as merchant onboarding approvals, changes to merchant agreements, fraud case reviews, and compliance verifications—are tracked and processed in a timely and controlled manner.

Tasks are organized by type and priority, with flexible filtering and sorting options to help users focus on items requiring immediate attention. Each task includes detailed contextual information, enabling administrators to review, validate, and take informed decisions without navigating away from the task list. For example, changes to key merchant data or merchant settings are clearly highlighted for verification during the review process.

A key component of the To Do workflow is the enforcement of the four-eyes principle, which ensures that all critical actions and approvals undergo dual verification. This principle enhances control and accountability by requiring at least two independent users to review and approve sensitive actions—such as onboarding a new merchant or applying significant changes to existing agreements. The system maintains a full revision history of each action, capturing decisions, comments, and the identity of reviewers at every step of the process.

By supporting collaborative task management, transparent decision-making, and strict adherence to compliance requirements, the To Do section helps Acquirers maintain high standards of operational integrity and risk mitigation across their activities.