Dashboards

The Home Page of the Merchant Portal provides an at-a-glance overview of your test environment’s simulated payment activity. It includes key performance indicators, graphical insights, and navigation shortcuts—all tailored for sandbox testing.

Key Dashboard Widgets

• Total Processed Volume - Displays the total value of test transactions processed during your sandbox session (in EUR).

• Card Transactions - Shows the number of test card payments with test cards.

• Account-Based Transactions - Displays the number of Account-to-Account (A2A) payments made via simulated bank accounts (PSD2 flow).

• Click-to-Pay Transactions - Shows the number of completed Click-to-Pay transactions executed via demo flows.

• Approval Rates - Indicates the percentage of successfully authorized payments versus attempted transactions.

• Refunds Ratio - Displays the portion of transactions that resulted in refunds (typically 0% in sandbox unless tested).

Graphical Dashboards

Transaction Breakdown

An interactive chart visualizing transaction volume by type (Card, Account, Click-to-Pay), shown over time.

Transaction Statuses

Real-time status tracker showing how many transactions are:

• Initialized

• Authorized

• Captured

• Refunded

• Failed

• Cancelled

• Settled

• Abandoned

Payment Methods

This donut chart provides a visual summary of payment usage in your sandbox environment. You can toggle between two display modes:

• Volume: Number of transactions per method.

• Amount: Total monetary value processed per method (in EUR).

Available payment method categories shown in the chart:

• Card — includes standard test card payments.

• Account — A2A payments via the simulated PSD2 flow.

• Click-to-Pay — tokenized card payments via demo Mastercard Click-to-Pay.

Quick Actions

Located at the bottom right, the Quick Action Dashboard offers direct shortcuts to:

• Orders

• Business Settings

• Shop Settings

• Demo Store

• Documentation

These links provide fast, intuitive navigation across frequently used merchant features.

Dashboard Interactions

• Refresh Button: - Click “Refresh” in the top-right corner to reload all statistics with the latest sandbox data.

• Edit Dashboard: - Allows to customize the Home Page layout.

Edit Dashboard

The Edit Dashboard functionality is now available in Sandbox Mode, allowing users to customize the Home Page layout to suit their personal or operational needs. This gives merchants a realistic preview of what dashboard personalization will look like in production.

What You Can Do

When clicking the Edit button at the top of the Home dashboard:

• Rearrange Widgets - Drag and drop dashboard components to change their order or grouping.

• Add New Widgets - Use the “Add” buttons (available in top and bottom widget rows) to insert new visual blocks like:

  • Refund Ratio

  • Approval Rate

  • Click-to-Pay statistics

  • Custom metrics (future use)

• Remove Widgets - Each widget includes a close (✖) icon allowing you to remove unwanted metrics or visual elements.

• Save or Cancel Changes - Use the “Save” button to apply the updated layout, or “Cancel” to discard your modifications.

Real-Time Layout Simulation

As you make changes:

• The dashboard updates instantly, allowing for a live preview.

• Changes are applied only for your user, providing safe experimentation without impacting other users.

Sandbox Limitations

• Widget data remains tied to test transactions and simulation metrics only.