My Requests

The My Requests section provides an overview of all actions submitted by the merchant that would typically require approval or review in a live production environment.

What You Can Do

This menu allows you to:

  • View a history of all configuration requests, such as:

    • Creating a new shop

    • Requesting additional payment methods, Accepted wallets and more

    • Updating shop details

  • Monitor the status of each request:

    • In Live: Pending, Approved, or Rejected

    • In Sandbox: All requests are automatically approved

In the My Requests section, you can see:

  • The type of request you submitted

  • The timestamp showing when the request was made

  • The current status of the request (auto-approved in Sandbox)

Why It’s Shown in Sandbox

Even though Sandbox requests are approved instantly, this section is presented for the following reasons:

  • Transparency – Helps merchants understand what has been requested and when

  • Audit Trail – Keeps a record of all actions in a clear, trackable format

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