My Requests
The My Requests section provides an overview of all actions submitted by the merchant that would typically require approval or review in a live production environment.
What You Can Do
This menu allows you to:
View a history of all configuration requests, such as:
Creating a new shop
Requesting additional payment methods, Accepted wallets and more
Updating shop details
Monitor the status of each request:
In Live: Pending, Approved, or Rejected
In Sandbox: All requests are automatically approved
In the My Requests section, you can see:
The type of request you submitted
The timestamp showing when the request was made
The current status of the request (auto-approved in Sandbox)
Why It’s Shown in Sandbox
Even though Sandbox requests are approved instantly, this section is presented for the following reasons:
Transparency – Helps merchants understand what has been requested and when
Audit Trail – Keeps a record of all actions in a clear, trackable format
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