> For the complete documentation index, see [llms.txt](https://doc.ecomm.api.tietoevry.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.ecomm.api.tietoevry.com/e-commerce-payment-gateway/sandbox-guide/merchant-portal-home-page/orders.md).

# Orders

The Orders section in the Merchant Portal gives you full visibility into all payments initiated through the sandbox, whether via the Demo Store or custom checkout flows. It serves as your transaction log and monitoring console for evaluating test activity.

### What You Can Do

In the Orders view, you can:

* See a list of all your test transactions with:
  * Transaction ID
  * Date and time
  * Payment method used
  * Amount
  * Current status (e.g., Authorized, Captured, Failed)
* Download a report of the transactions found in your search in CSV format. The Download button is located in the top-right corner of the screen.
* Click on any order to open a detailed view, which includes:
  * Full data about particular transaction
  * Download the details of a specific transaction or order. The Download button is located in the top-right corner of the transaction detail screen.
* Filter orders by:
  * Status (e.g., only “Authorized”)
  * Payment method (e.g., only “Card”)
  * Date range
* View which test shop the order was created from

<figure><img src="/files/7NbTqY800AymkPugyFOd" alt=""><figcaption><p>Orders</p></figcaption></figure>

{% hint style="info" %}

* All transactions shown are mocked and created using sandbox payment flows.
* Status changes (e.g., capture or refund) may appear automatically depending on test flow.
* The Orders view does not generate live alerts or settlement actions.
  {% endhint %}


---

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