> For the complete documentation index, see [llms.txt](https://doc.ecomm.api.tietoevry.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.ecomm.api.tietoevry.com/features/global-localization.md).

# Global Localization

The E-Commerce Payment Gateway (EGW) is built to support global operations, ensuring a seamless experience for both merchants and end-users, regardless of their region, currency, or language.

## Multi-Currency Support

EGW is designed for global commerce, with the ability to accept payments in nearly all world currencies. This ensures merchants can serve international customers without currency-related friction.

**Key Capabilities:**

* Wide Currency Coverage: Support for virtually all global currencies, aligned with card scheme and bank acquirer capabilities.
* Customer-Centric Payments: Let customers pay in their local currency, improving satisfaction and trust.
* Currency-Aware Routing: Optimize payment routing and processing based on transaction currency.
* FX Handling: Integrate with bank acquirers or external FX providers to manage real-time or pre-defined exchange rates.

This extensive currency support makes EGW an ideal choice for merchants looking to expand globally and localize their checkout experience.

## **Multi-Language Support**

EGW supports multi-language user interfaces for the payment journey, enhancing accessibility and usability:

* Localized Checkout Experience: Automatically present the payment interface in the end-user’s browser language or allow manual selection.
* Merchant Portal Translations *(optional based on client baseline)*: Ability to provide language packs for merchant-facing interfaces depending on delivery model.
* Custom Labeling: Merchants can configure custom field labels and messages for better regional alignment.
* Fallback Language Handling: Default language settings ensure continuity in case of missing translations.

This ensures that customers across different geographies enjoy a familiar and trusted checkout experience.

## Use Cases

<table data-view="cards"><thead><tr><th></th></tr></thead><tbody><tr><td>Language and currency preferences can be set at merchant or transaction level.</td></tr><tr><td>APIs accept locale and currency parameters to dynamically control behavior.</td></tr><tr><td>Multi-currency support complies with acquirer and scheme requirements for reporting and settlement.</td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.ecomm.api.tietoevry.com/features/global-localization.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.